Returns and Exchanges
Returns and exchanges for Dagood orders made easy. Learn how to return or exchange a product, eligibility conditions, timeframes, and what to do if your item arrives damaged or incorrect. Transparent policies backed by responsive local support.
What’s your return policy?
We have a 30-day return policy.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Do you offer refunds or exchanges?
Yes, we offer refunds or exchanges for most standard products if there’s a problem with your order. Standard Products:If your item arrives damaged, faulty, or incorrect, please email us at [email protected] with your order number and photos so we c
How do I start a return?
To start a return, please email us at [email protected] with:. Your order number. The item(s) you’d like to return. The reason for your return. Photos if the item is damaged or incorrect. Once we receive your email, we’ll guide you through the next
How do I cancel my order?
If you need to cancel your order, please contact us as soon as possible via our website chat or email us at [email protected]. Standard Products:Orders for standard items can usually be cancelled if they haven’t entered processing or been shipped y
When will I get my refund?
Once we’ve received and inspected your returned item (when that’s required), we’ll let you know if your refund has been approved. If approved, your refund will be processed back to your original payment method. Once the refund is processed on our end