Do you offer refunds or exchanges?Updated 2 months ago

Yes, we offer refunds or exchanges for most standard products if there’s a problem with your order.

• Standard Products:
  If your item arrives damaged, faulty, or incorrect, please email us at [email protected] with your order number and photos so we can help resolve the issue.

• Change of Mind:
  We may accept returns or exchanges for change-of-mind purchases on standard products, provided the item is unused and in original condition. Please contact us first to discuss your options. Return shipping costs may apply.

• Custom Products:
  Custom-made items, like house signs and decals, cannot be returned or exchanged unless faulty, as these are personalised specifically for you.

Your satisfaction is important to us, and we’ll do our best to help make things right. For any questions, reach out to [email protected].