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Dagood Letterboxes

We&#x2019;re sorry your item(s) arrived damaged!Unfortunately, some items can break during shipment. We&#x2019;ll do our best to help resolve the issue quickly.Please email our team at support<a data-start="967" data-end="986" rel="noopener"></a><a data-start="967" data-end="986" rel="noopener">@dagood.com.au</a> within 3 days of receiving your order, and include:<ul data-start="1045" data-end="1136"><li data-start="1045" data-end="1064">Your order number</li><li data-start="1065" data-end="1100">A clear photo of the damaged item</li><li data-start="1101" data-end="1136">A brief description of the damage</li></ul>Your satisfaction is important to us, and we&#x2019;re here to help.

We’re sorry your item(s) arrived damaged!. Unfortunately, some items can break during shipment. We’ll do our best to help resolve the issue quickly. Please email our team at support@dagood.com.au within 3 days of receiving your order, and include:. Y

What do I do if my item(s) arrives damaged?

Shipping and Tracking

How long does delivery take?

My order was marked delivered but it’s not here.

What is your shipping policy?

How much does shipping cost?

How do I track my order?

Do you offer expedited shipping?

Order Processing Time

What’s your return policy?

Do you offer refunds or exchanges?

How do I start a return?

How do I cancel my order?

When will I get my refund?

Returns and Exchanges

How do I apply promo/discount codes?

Payments and Store Credit

Can I edit or add anything to my order?

What do I do if I receive the wrong item in my order?

What if my package gets lost or arrives damaged?

How do I make a return?

Order Help

Do you ship worldwide?

International Ordering

Can you update the billing address?

Trade & Builder Accounts

Key Locks and Combination Locks

Letterbox & House Sign/Number Size Match Guide

Pricing Policy

Do Dagood letterboxes include 'Letters' or 'Parcels' markings?

Dagood Models and SKU

What is the timber finish on your letterboxes made from?

Are there different sizes available for custom decal stickers?

Products and Pricing

Our Locations

Installation Guides

Sign or Decal Customisation

Can I get a decal sticker applied to my letterbox?

How do screw-mounted house signs work? (Standoffs explained)

Custom Orders & Personalisation

What is your cancellation policy?

Dagood Warranty

Warranty

AirTasker Partnership

What do I do if my item(s) arrives damaged?Updated 7 days ago