Order Processing TimeUpdated 2 months ago

Regular In-Stock Items

• Processed and dispatched within up to 2 business days after the order is placed.

• Orders ship Monday to Friday.

Custom or Made-to-Order Items
(e.g. house signs, decals, engraved products)

• May take up to 10 business days to produce before dispatch, depending on complexity and current workload.

• We’ll notify you if we anticipate any delays.

Pre-Order Items

• If you’ve purchased an item marked as Pre-Order, estimated processing times will be listed on the product page.

• Shipping will occur as soon as stock arrives at our warehouse.

Shipping All Items Together

• We do not split shipments by default.

• Your entire order will be dispatched in one shipment once all items are ready, as customers pay a single shipping fee.

• Unless requested otherwise: If you’d prefer separate shipments for ready items, please let us know. Additional shipping fees will apply.

Rush Orders

• If you need your order sooner, please contact us directly at [email protected] or call us.

• There’s no additional fee for rush requests where we can accommodate them.

International Orders

• Processing times for international orders are the same: up to 2 business days for in-stock items, and up to 10 business days for custom items before dispatch.

• Please note international shipping times and customs clearance may affect delivery.

Changes or Cancellations

• Changes or cancellations to your order are possible within the first 24 hours after placing your order.

• After 24 hours, or once production has started on custom items, changes may no longer be possible.

Tip: You’ll receive a shipping confirmation email with tracking details as soon as your order leaves our warehouse, or a notification when your order is ready for pickup.